OUR DATA ANALYTICAL SERVICES
We provide tailored insights to decision makers, business users and customers. This means when we develop our solutions, we consider key factors that enable practical, data-driven decision making.
We ensure we understand your industry, the commercial and practical environment you operate in. This domain knowledge is key for us to provide tailored insights, and prevents ‘analytics for analytics’ sake.
Experienced data scientists perform analysis of mobility patterns, combined with demographics of footfall traffic data to deliver you custom insights. With fast data turnaround, you can quickly benefit from new ways to approach your business needs and realise new, tangible business opportunities.
Our insights, combined with our industry experience can help solve your unique business problems.
Tailored insights is all about understanding who your user is, what information is relevant to who they are and their role, how they interact with information on a day-to-day basis, and their level of data literacy.
We build conceptual information models that align any analytical output to the right user. This is an extension of commonly used information access models, and we feed this into any of our outputs.
Using industry leading tools we are able to dynamically hone in on the relevant data, and use this to provide real-time analytics to the right user - resulting in tailored insights. This provides a focus to our analytical outputs and prompts the user to take the right action or make the most informed decision.
We understand that embedding analytics into existing workflows drives adoption. We do this by taking our analytical outputs and putting them into currently used applications or internal portals. This means that the insights exist alongside standard workflows, which seamlessly improves data literacy for all users.
What do we do?
We automate reporting and provide self-service analytics and data ‘sandpit’ environments that are secure and well governed. This means our clients see a separation between applications that generate data - such as Customer Relation Management (CRM), Patient Management Systems (PMS) - and the business asset that is data.
We pull data from various systems, internal and external, which also eliminates roadblocks within organisations and breaks down data silos. This provides an ‘always on’, 360-degree view of the business, all with a guarantee of reliability, accuracy, quality and uptime.
How do we do it?
We aren’t locked into specific tools or platforms. We partner with Gartner Magic Quadrant Leaders, such as Qlik Sense, Tableau and PowerBI - as well as open source statistical programming tools like R and Python. We build On Premise and we build using leading cloud providers like Microsoft Azure, Amazon Web Services and Google Cloud Platform.
Holding partnerships lets us leverage enterprise-grade, trusted tools as part of our solutions - but critically - we apply the right approaches to your environment, as no two clients are alike.
ANALYTICS AS A MANAGED SERVICE
We tailor our ‘Analytics as a Managed Service’ model to our clients, meaning for some clients we manage the entire environment end-to-end, and for other clients we are virtual on-demand specialists. For each client, we identify what adds real value and we have a laser focus on ensuring that is delivered ‘as a Service’.
Where we run environments end-to-end, we handle everything from data ingestion from: source systems, to storage in on-premise, hybrid, cloud or multi-cloud environments, to data pipelines, automated data transformations, data analysis, visualisation and consumption.
TRACK YOUR SALES PERFORMANCE
Sales Analytics solution empowers sales teams to accelerate analysis and make a greater impact with their business data. From tracking quotas to pipeline, this solution helps sales teams transcend report building and perform trustworthy analysis from a single source of truth that decision makers can rely on.
You can easily connect it to wide range of data sources, bringing your sales data to the foreground. Analyse the top sellers, agents, locations and categories and see what drives your sales performance.
With Sales Analytics, the entire sales organisation is equipped with shareable, actionable insights that help illuminate what’s working and what isn’t, where the opportunities are and what needs to be prioritised to scale the team’s success.
EMPOWERING DATA-DRIVEN SALES TEAMS
Why CRM Analytics?
Regardless of your company size or industry vertical, having a data analytics capability integrated with your CRM has become a necessity to help understand your customers behaviour and identify new opportunities.
The out-of-the-box functionalities of CRM are normally not enough to enable businesses to gain insights into their CRM data and additional analytics functionalities are often required to gain deeper customer insights.
What is Tangible’s CRM Analytics Services?
Our CRM Analytics Service is a set of reports and dashboards to give you better insights from your CRM data.
It provides a single, unified reporting platform through which all authorised team members can access specific information on individual customers, in order to provide them with the personalised service.
Your sales representatives and marketing executives would be able to thoroughly analyse and examine all the customer touch points. They can leverage advanced analytics to make pipeline predictions and identify gaps before they happen.
With Tangible CRM Analytics Services, the entire sales organisation is equipped with shareable, actionable insights that help illuminate what’s working and what isn’t, where the opportunities are and what needs to be prioritised to scale the team’s success.
LET’S TALK
Our proven methodology and broad experience means that, often, innovative Data Analytical services isn’t simply the most cost-conscious choice, but the most effective and sustainable solution. To find out if it’s right for your business, contact our specialists.